Terms of use

1. What Luxigate is

Luxigate is an online marketplace that lets luxury dealers, boutiques and individuals present their pieces, new or preloved, and lets visitors browse, save, contact sellers and make offers. Luxigate is not a party to any sale.

2. Sales are between you and the seller

Every piece is sold and fulfilled by the seller named on its listing. The seller is responsible for the accuracy of its listings, the authenticity of its pieces, and for payment, shipping, pickup and returns. Luxigate does not process payments, hold funds, or take possession of items.

3. Verified Dealers and private sellers

“Verified Dealer” means the business was reviewed and approved by Luxigate before joining. It is not a guarantee by Luxigate of any individual item. A “private seller” is an individual who has not been reviewed by Luxigate; their listings carry no verification of the seller or the goods.

Luxigate does not authenticate items and makes no representation about them, whoever is selling. Buyers are responsible for satisfying themselves that a piece is genuine and as described — including arranging independent authentication — before paying anything. Sellers warrant that the pieces they list are genuine, lawfully theirs to sell, and accurately described.

4. Offers and inquiries

An offer is an expression of interest at a price, not a binding purchase or payment. Dealers may accept, decline or counter. Offers expire after 7 days. Please only make offers you intend to honour, and use inquiries respectfully — we may restrict accounts that misuse them.

5. Your account

Keep your login details private and your contact information accurate. You are responsible for activity on your account.

6. Content

Listing content belongs to the dealers who publish it. Brand names are the property of their owners and are used to describe pieces; Luxigate and its dealers are not affiliated with those brands unless stated.

Brand names and logos are trademarks of their respective owners. Luxigate is not affiliated with or endorsed by these brands. Logo sources and licences are listed on our Credits page.

7. Liability

To the extent permitted by law, Luxigate is not liable for transactions between buyers and dealers, or for the condition, authenticity or delivery of items.

8. Contact

Questions about these terms: hello@luxigate.com.